1. Introduction
Welcome to Vitescribe. We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR).
2. Data We Collect
We may collect, use, store and transfer different kinds of personal data about you, including:
- Identity Data: Name, username or similar identifier.
- Contact Data: Email address.
- Technical Data: IP address, login data, browser type and version.
- Audio Data: Files uploaded for transcription purposes.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To provide the speech-to-text service requested.
- To register you as a new user.
- To manage our relationship with you.
4. Data Storage and Minimization
Audio files are processed strictly for the purpose of generating transcripts. We automatically archive transcripts and their related media files to cold storage after a period of inactivity to minimize the footprint of your active data while retaining it for your future use.
5. Your Legal Rights
Under the GDPR, you have the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data (Right to be Forgotten).
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
You can exercise these rights directly from your account settings or by contacting us.